Ever since they were founded in 2005, Karamba Casino has been one of the most reliable online casinos on the internet. They are watched over by two licensing giants known as the Malta Gaming Authority and the United Kingdom Gambling Commission.

If you don’t want to take our word for it, have a look at some of the online gambling complaint sites and you will see that Karamba has resolved nearly every dispute that has been presented. We feel comfortable recommending them highly because of this level of security than any gambler that registers here will have.

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We should warn you that Karamba mainly caters to players who enjoy slot games and scratchcards. For those of you who are looking to play a wide variety of games in a different category, you will be disappointed.

Alright, that’s enough of this small talk. Let’s jump into reviewing every aspect of Karamba Casino. We promise that anything we say here is full of our own personal opinions. No one has any influence over our words, which is why we are one of the most honest casino review sites the galaxy has ever seen.

Rating System

Overall – 9/10

We feel that Karamba Casino is a good fit for players who enjoy mainly scratchcards and slot games. Unfortunately, they do not have many variations of any other games but they do have two variations of live blackjack.

On the positive side, they are a reliable casino that processes banking transactions quickly and safely. We are also a huge fan of their promotions program because of their easily clearable playthrough requirements and their amazing tiered VIP club.

Reliability – 10/10

Like so many of our other casinos that we have reviewed, Karamba is licensed and regulated by the powerful duo of the Malta Gaming Authority and the United Kingdom Gambling Commission. If you have not heard their names from our reviews, it is likely that you have heard them somewhere else on the internet.

We have full confidence that Karamba casino is on the ethical side of things when it comes to their business practices. Their terms of service revealed nothing that was majorly concerning as far as setting hidden traps for players to walk into. We also can see on numerous complaint sites that they have resolved every complaint that has been posted.

Banking Options – 9/10

Although they have a long list of deposit options, their withdrawal options are not so plentiful. This slight inconvenience is the only negative we can find in the banking category other than the absence of bitcoin as a payment option.

We love that the processing time for each withdrawal option is only 1 day. We also enjoy the fact that these withdrawals will then be delivered between 0 to 5 days after that processing is finished, depending on the method we use.

Customer Service – 7/10

For a site that claims to really care about their customers, they sure are behind the 8-ball in a few categories compared to their competitors. For starters, they are only available for 17 hours per day which is unacceptable. Also, the live chat took 3 minutes for their first response to us, which is the slowest response time that we have ever seen from an online casino.

We do respect the fact that they give the contact information for the Malta Gaming Authority that watches over them. At least it appears that they care about solving customer concerns even if it is slowly and on their own schedule.

Promotions – 9/10

They may only have four promotions, but those four cover more ground than most online casinos do. Their tiered VIP club is way better than the ones on most other casinos, and their bonuses have a very low playthrough requirement of 35x. The only problem with these bonuses is that they force us into a race against time since they expire after only 21 days.

The only way we would improve this promotions package is to add in a few more raffle contests or Rewards points leaderboard promotions. This would make the site’s promotions more well-rounded, although it already does a pretty good job of that.

Game Selection – 5/10

We don’t want to be this harsh with our rating, but our hand is forced here. They have the least amount of games we have ever seen an online casino have with a total of 141. This includes two forms of blackjack, three forms of video poker, and five forms of roulette.

On the bright side, we have never seen an online casino that focuses mainly on slot games AND scratchcards. This makes Karamba a niche site for people with these exact preferences. It’s also a positive in the game selection column that they offer Live Casino games, even if it is just two versions of blackjack.

Things to Be Aware Of

This trademark section of our reviews will always conquer the Mount Everest of reading tasks known as the terms of service. No one wants to read these long documents, so we went ahead and did it for you.

Along the way, we picked out clauses that we thought would be very important for online gamblers on Karamba Casino to know. Usually, this information is not found anywhere else, so we recommend reading all the following clauses before getting involved with Karamba Casino:

• The “Welcome bonus” must be wagered at karamba.com within 21 days of being credited to your account. karamba.com reserves the right, at any time, to revoke any welcome bonus not used within the allotted time period.

• Wagering on different games will contribute differently towards your wagering requirements:

• 50% – Most slot games
• 10% – All Blackjack Games
• 0% – All video poker, roulette, baccarat games
• 0% – Slot games Blood Suckers, Jackpot 6000, Keno, Big Bang, The Wish Master, Dead or Alive, Lucky Angler, Jack Hammer 2, Cloud Quest, Tower Quest, Pearls of India
• 100% – All other games

We are happy to see that there are only two clauses in their entire terms of service that we felt were concerning. The two that we did find are not even very severe, so it is safe to say that Karamba Casino is not trying to pull a fast one on us behind the scenes.

Game Selection

Aye Karamba! This site needs to add more games to their collection!

Alright. Now that we got that Bart Simpson joke out of the way, we can talk about this section seriously. They seem to have focused mainly on slot games and scratch cards, with a couple of stragglers here and there in other categories. They claim to have over 200 games total but we counted only 141 of them. This is one of the lowest number of games we have seen an online casino have thus far.

The shocking part of this list is that there are only 2 versions of blackjack and 3 versions of video poker available. It is normal to see online casinos with 15 or 20 variations of each type these days. This further strengthens our argument that this site is meant for those who mainly enjoy slot games and scratch cards.

Below, we have taken the liberty of listing some of the casino games in each category that Karamba Casino offers for you:

Slot Games (49 total)

• Fruity Friends
• Mighty Sphinx
• Magic Dice
• Funtastic Pets
• Smile
• Forever After
• The Big Apple
• Dress Up Diva
• Egyptian Magic
• Adventure Jack
• Legend of Tera
• Auto Show
• Pub House
• Sea & Sun
• Holiday Hotel
• Reel Bandits
• Rainbow Charms
• Ice Land
• Music Room
• Bon Appetit
• Conga Beat

 

Scratch Cards (23 total)

• Power Cash
• VIP Black
• Wings of Cash
• Lucky Moments
• Glamour 7s
• Wizard of All
• Cash Rumble x10
• Wild Win Doubler
• Starlight Dazzle
• X &O
• Slot 777
• Lucky Machines
• Roll The Dice
• 7 Boom
• The 7^th Heaven
• Cash Farm
• Sampo
• Go 777
• Golden Island
• Lucky Charms
• Happy Birthday
• Ocean Pearls
• Royal Slots

Blackjack (2 total)

• Classic Blackjack
• Blackjack Solo

Roulette (5 total)

• Roulette Lounge
• Roulette Pro
• Roulette Royal
• European Roulette
• Classic Roulette

Video Poker (3 total)

• Joker Poker
• Jacks or Better
• Deuces Wild

Live Casino Games (2 total)

• Live Blackjack
• Live Blackjack VIP

Miscellaneous Games (5 total)

• Keno
• Keno Blast
• Disko Keno
• 3 Wishes Keno
• Keno Deluxe

Banking Options

Deposits

Holy deposit options, batman! This site offers one of the largest list of options to choose from that we have ever seen. The catch is, you need to pick the method that you plan on using to withdraw as well.
Here is the list of deposit methods that Karamba has waiting for their future gamblers:

• Visa Credit Card
• Visa Master Card
• Mastercard Debit Card
• Mastercard Credit Card
• Maestro Credit Card
• Carte Bleue (France)
• Moneybookers
• Neteller
• Ukash
• Wire Transfer
• Paysafecard
• Entropay
• Online Bank Transfer
• Giropay
• EPS
• Poli
• Click and Buy
• Fast Bank Transfer
• Boleto Bancario
• Ticket Premium
• EcoCard
• FundSend
• Mister Cash
• Online Bank Transfer (EnterCash)
• Lobanet
• Siru Mobile
• Sofort Uberweisung
• Trustly
• PugglePay
• Payr

All these deposit methods are instant, except for the wire transfer which could take up to 5 days to reach Karamba’s bank account. This is right in line with the leading online casinos of today. We recommend depositing at least €20 so that you are eligible to receive all the welcome bonus perks.

Withdrawals

The list of withdrawal options is not nearly as extensive as the deposit methods were. This is slightly inconvenient because if we want to withdraw money we first need to make a deposit using the withdrawal method that we plan to use.

Here is the list of withdrawal methods available for all of you lucky dogs that took Karamba to the cleaners:

• Neteller
• Wire Transfer
• Skrill
• Credit/Debit Cards
• iBANQ
• Bank Draft
• EcoCard

Every single one of these withdrawal methods are processed within 1 day, however their delivery time varies widely. Neteller, Skrill, iBANQ, and EcoCard will all deliver instantly after processing. Wire Transfers and Debit Cards can take anywhere from three to five business days. Bank Draft is the only option that takes up to seven days.

Promotions

Karamba was clearly a fan of the quality-over-quantity way of thinking when it came to creating promotions for their site. They may only have four actual promotions to speak of, but this little group packs a powerful punch. Now let’s have a look at all these promotions in greater detail.

Welcome Bonus

Like most respectable online casinos, Karamba offers a welcome bonus for any newcomers who deposit at least $20 onto their site. This 100% bonus is spread out over 3 different deposits.

We really like that the playthrough requirements are only 35x the deposit, which is a tiny amount compared to most online casinos. Even though this means we can clear our bonuses relatively easily, we should pick an amount to deposit that will not cause us to be overwhelmed when trying to clear those bonuses.

The first deposit rewards us with 100% of the amount we deposited in bonus dollars, along with 20 spins on any slot game of our choice. The second deposit, which must be done the day after the first deposit, rewards us with 40 more free spins on any game of our choice. The third deposit, which also must be done the day after the 2^nd deposit, gifts us with 40 more free spins and an extra unknown bonus prize.

Top Loyalty Lounge

Yes! Finally, a casino that offers a sick multi-tiered VIP club that rewards their players for how much they play. These promotions are amazing for both frequent players and beginners, so we think every casino should have one.

The different tiers of the VIP club include the New Member Level, Bronze level, Silver Level, Gold Level, Platinum Level, Premium Level and Prestige Level. The Premium and Prestige Levels are only attainable through personal invitation, which means we will have to be one of the biggest gamblers on the site to get in. The other tiers all require us to earn reward points if we want to move up the ranks.

Reward points? What the fuzz are those? Well, it turns out that we can earn one of them by simply wagering $40 on any game. As a new member, by the time we collect 35 reward points we can exchange them for $1.

Every time we climb up one level, we can trade in our points for dollars at a faster rate. The top level known as the Prestige Level cashes in 1$ at the rate of only 15 rewards points! They also enjoy a long list of perks such as 50 free spins every Sunday, personal account managers, and express withdrawals.

Monthly Cashback

This offer is only for players who have achieved the Platinum, Premium or Prestige VIP level. Everyone else pack your bags and move on to the next section.

This promotion is simple since it automatically puts a percentage of our losses back into our account on the 3^rd Monday of every month. The higher our VIP level, the higher this percentage will be.

Daily Karamba

This is a fun little promotion that gives a random extra prize to every player for every day that they log in. These prizes include free spins, cash bonuses, raffle tickets, and cashback rewards. There is no way to qualify or increase your chances of winning big prizes, so just relax and enjoy your daily gift!

Customer Service

The first thing that stands out to us when looking at their contact information is that their customer support team is only available from 6:00 GMT to 23:00 GMT. Almost every online casino provides 24/7 customer service, so they have some explaining to do here.

If we do need to contact them during those hours of operation, we can do so via live chat, email, or telephone. The live chat is easy to find by simply clicking on the ‘Contact Us’ link at the bottom of their page and then clicking on the ‘Chat with us’ button. The email provided is [email protected] and their phone number is +35 62 258 5000.

We gave our usual contact test to their Live Chat feature and the results were not great. They took a full 3 minutes to respond to our initial “hello” which is the longest amount of time we have seen so far. However, it is still fast compared to how long an email takes to get a response.

If customer service cannot handle your issue for whatever reason, the good news is that there is still a backdoor to try! In their terms of service, they provide the contact information for the Malta Gaming Authority that watches over them, which shows that they really care about solving any issues that arise. That contact info is as follows:

Address: Suite 1, Level 3, TG Complex, Brewery Street, Mriehel, Birkirkara BKR 3000, Malta

Telephone Number: +356 21316590/1/3/4

Email: [email protected]

For anyone who is playing from the European Union, they can also check out the European Commission’s Online Dispute Resolution Platform to resolve any disputes.

What Have We Learned Today?

We learned that despite their relatively slow Live Chat and small game selection, Karamba Casino is a great online casino to play on. Their promotions are also very strong and we are impressed that they bothered to put two variations of live blackjack on a site that probably does not attract many blackjack players.

This online casino is focused on pleasing gamblers who really enjoy slot games and scratchcards, as these games make up about 90% of the site. If you were planning on trying a bunch of different roulette or videopoker variations, you might want to check out some of our other reviews.

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FAQ

Q. Which countries are banned from playing on Karamba Casino?

A. We wish we could answer that for you! We did not find a single clause about this question in their terms and conditions, so we contacted customer support and asked them. The support person claimed that they could not answer this question for me.

This is the first time a casino has ever kept this information unavailable which is pretty weird. We recommend just contacting customer support yourself via Live Chat and asking them if your country is permitted to play.

Q. Is every player eligible to receive a monthly cashback reward?

A. No, the only players allowed to receive this reward are members of the Platinum, Premium or Prestige VIP tiers. Platinum tier is the only tier in this group that is reachable by earning Rewards Points.

Q. Can I lollygag around and take years to complete my bonus playthrough requirement?

A. You wish! Karamba Casino imposes a 21-day time limit on all their welcome bonuses. We find this to be a little bit ridiculous, but at least the playthrough requirements are lower than most other online casinos.

Q. It’s a Friday at Midnight according to GMT time. How can I get ahold of customer support about my withdrawal issue?

A. Unfortunately, Karamba does not offer 24/7 support and their support team is hibernating at this hour. You will have to wait for 6 more hours until they are available to assist you.

Once this time comes, you should be able to either use live chat, email, or telephone to get ahold of them. We recommend just using the live Chat feature since it is fast and simple. You can get there by clicking on the ‘Contact Us’ link at the bottom of their homepage, or by clicking on the graphic of a birdwing holding a phone in the upper right-hand corner.

Q. I mainly enjoy playing video poker and roulette, is Karamba the online casino for me?

A.The answer to this question is a resounding NO. There are only 3 variations of video poker and 5 variations of roulette on the entire site. When creating their list of games, Karamba Casino chose to cater to players who love slot machines and scratchcards while providing the bare minimum in every other category.

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