This Genesis Casino review contains everything you need to know to make an informed decision about playing casino games at their website. It includes details about what games they have available, what banking methods they accept, what kind of reputation they have, and what kind of customer service they offer.

In a nutshell, Genesis Casino offers a huge variety of casino games from some of the top software providers in the industry. In fact, we’re not sure any other casino offers as many games from as many quality providers.

Genesis also has an above-average selection of banking methods for new and existing players. Their reputation among players is outstanding, and they have several easy methods for you to contact their customer service team.

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Site Rating

Overall – 8/10
Genesis Casino is one of the most beautifully-designed casino sites we’ve ever visited. Not only does it look great from our laptops and desktop computers, but it’s also sleek, user-friendly, and attractive from a mobile device.

They also offer one of the best lineups of casino games on the internet, although most of their game providers restrict players from certain countries. In some countries, the only games available on the site are the NetEnt games.

Their welcome promotion for new players is excellent—easy to understand and generous. Ongoing promotions are less exciting but adequate.

Genesis Casino isn’t the top casino choice on our site, but they’re an excellent choice—especially if you live in a country where you can access their entire collection of games.

Reliability – 7/10
Generally, Genesis Casino is a reliable site, especially as it relates to being able to make customer service requests. On the other hand, some of the games occasionally have problems rendering sound or graphics. This wasn’t a problem for most of the games there, and it might have been a short-term problem that has since been solved.

Banking Options – 9/10
Genesis Casino offers an excellent variety of options for both deposits and withdrawals. We recommend using some kind of e-wallet as much as possible, because if you do, the withdrawals are handled lightning-fast. Even if you’re limited to other options, Genesis Casino handles cash-out requests in a timely manner.

Customer Service – 8/10
The customer service team at Genesis Casino is good, and they offer multiple options for getting in touch. Even though their chat and telephone support aren’t available 24/7, the team there is reasonably responsive and thorough—even when dealing with customers in public on forums.

We would have liked to have seen some automated options like self-exclusion for people with gambling problems or a chatbot that could answer questions when the live chat on the site isn’t being staffed. But we should also note that these options are still available. You just need to handle those requests via an actual customer service agent there.

When we chatted with the casino via their live chat option and asked about the number of games they had in various categories, their customer service agent advised us that she couldn’t provide us with totals. This was disappointing, but we understand that’s an unusual request. We didn’t think it would “take all day” to count them, though.

Promotions – 9/10
The most exciting aspect of Genesis Casino’s promotions is the welcome bonus, which is a generous $1000. Even more exciting are the 300 free slot machine spins, which come on top of the free money. The ongoing promotions are adequate without being impressive.

Game Selection – 9/10
Their selection of games is the aspect of Genesis Casino’s business that is strongest. They offer games from some of the biggest names in the industry, including Evolution Gaming, Microgaming, NetEnt, NYX Interactive, Play’n GO, and Quickspin.

Unfortunately, some of these software providers don’t serve every jurisdiction. For example, players in the Netherlands can only play the NetEnt games. Players in the United States can’t access any of the games.

Nevertheless, if you live in the right jurisdiction, Genesis Casino offers an excellent selection of games.

Game Selection

As with most online casinos, you’ll find a full selection of the most commonly-played casino games—blackjack, craps, roulette, slot machines, and video poker are all well-represented. You’ll also find multiple table games and slot machines from multiple software providers. This gives Genesis Casino an edge over some of the old-school online casinos which only offer games from a single software provider.

Slots (1500+)
We understand if you might be skeptical of the 1500 slot machine games estimate, but considering that Genesis Casino uses multiple software plans, it’s well within the range of what’s reasonable. In fact, Microgaming is well known by itself for offering hundreds of slot machine games.

They offer both original games and name-brand games, which are games with a distinct intellectual property associated with them, including some of those below:

• Cool Banana Classics
• Wild Seas
• Wonder Hounds
• Merlin’s Millions
• Glorious Empire
• King Kong
• James Dean
• Psycho
• Judge Dredd
• Zorro

Table Games (40+)
Genesis Casino offers an impressive list of table games. Many of them are provided by Net Entertainment and Microgaming software. You’ll find over 40 games at the casino, but we’ve listed some of the games we enjoyed below.

• French Roulette
• Casino Stud Poker
• Casino Hold’em
• Poker Pursuit
• High-Limit Baccarat
• Baccarat
• American Roulette
• Triple Pocket Hold’em Poker
• European Roulette Gold
• Multi-Player Roulette Diamond Ed
• Beat Me
• Cyber Stud Poker
• Pai Gow Poker
• Mini Baccarat
• European Roulette
• English Roulette
• Baccarat Gold
• Premier Roulette Diamond Edition
• Premier Roulette
• Three Card Poker

They also offer live dealer versions of baccarat, blackjack, roulette, Casino Hold’em, Ultimate Texas Hold’em, and Caribbean Stud Poker.

Blackjack (20+)
You’d be hard-pressed to find a wider selection of blackjack games than the ones they have available at Genesis Casino. Here’s a list of some of the more popular blackjack games they offer:

• Blackjack MH
• Single Deck Blackjack MH
• European Blackjack MH
• Double Exposure Blackjack MH
• European Blackjack Gold
• Vegas Strip Blackjack Gold
• Vegas Single-Deck Blackjack Gold
• Multi-Hand Vegas Downtown Blackjack Gold
• Multi-Hand European Blackjack Gold
• HiLo 13 European Blackjack Gold
• Double Exposure Blackjack Gold
• Classic Blackjack Gold
• European Blackjack Redeal Gold
• Spanish 21 Blackjack Gold
• Big 5 Blackjack Gold
• Atlantic City Blackjack Gold
• Super Fun 21
• Spanish 21 Blackjack
• High-Limit European Blackjack
• Vegas Strip Blackjack

If many of the names of these blackjack variations sound familiar, it’s because most of them are powered by Microgaming—the #1 provider of casino games in the world.

But you’re not limited to the animated virtual blackjack games. Genesis Casino also offers live dealer blackjack games, which are even more authentic. They use webcam technology, real dealers, and real playing cards to conduct these games.

Video Poker (30+)
Often, the video poker game selection is where casinos separate the men from the boys. Luckily for Genesis Casino, they have one of the best selections of video poker games in the industry, with over 30 different games to choose from.

We’ve listed some of the best video poker options below:

• Jackpot Poker
• Aces and Eights
• Louisiana Double
• Deuces Wild
• Bonus Poker
• Tens or Better
• Joker Poker
• Jacks or Better
• Double Joker
• Double Double Bonus
• Double Bonus
• Bonus Deuces Wild
• All American
• Aces and Faces

Many of these games are available in multi-hand versions, if that’s your preferred mode of play. We recommend avoiding multi-hand video poker, though, as it tends to drive up your hourly average loss rate.

Banking

Deposit Methods
Deposits are available using any of the following methods:

• EcoPayz
• Entropay
• Maestro
• Mastercard
• Neteller
• Paysafecard
• Skrill
• Visa Electron
• Visa

The easiest deposit methods to use are the credit cards: MasterCard, Visa, and Visa Electron. The minimum deposit with a credit card is $10, and the maximum is $5000.

Ecopayz, Entropay, Maestro, and Skrill are all online wallets you can use to transfer money to and from online merchants. They each have a $10 minimum and a $5000 maximum.

Paysafecard is another online wallet that works almost like a debit card. The minimum deposit using this method is $10, but the maximum is only $300.

There are no fees from the casino to use any of these deposit methods.

Withdrawal Methods
You can withdraw your winnings from Genesis Casino using any of the following banking methods:

• Mastercard
• Neteller
• Visa Electron
• Visa
• Entropay
• EcoPayz
• Online Bank Transfer
• Skrill

Most of these withdrawal options are the mirror image of the corresponding deposit methods. They all share the same minimum and maximum withdrawal amount: $10 minimum and $2300 maximum.

There are also no fees involved in withdrawing funds using these methods. The processing time for credit card withdrawals ranges from 1 to 3 days. A bank transfer takes 3 to 5 days to process. The other withdrawal methods are instant.

Promotions

One of the most important aspects of any prospective casino at which to play is their promotional activity. This includes their signup bonus, but it also includes their ongoing promotions, like the rewards program and their redeposit bonuses.

Below, we take a look at some of the more important promotions offered by Genesis Casino. Keep in mind that marketing departments are constantly tweaking their promotions, so the list below shouldn’t be considered comprehensive or even current. Visit the site for the most up-to-date details of their promotions.

Welcome Bonus
Like many modern online casinos, Genesis offers a welcome bonus that applies over multiple deposits. In their case, they offer you bonus money on your 1st four deposits, as follows:

• A 100% matching bonus on your first deposit of $100 + you get 300 free spins on Starburst slots. The free spins are awarded at a rate of 30 free spins every day for 10 days. They’re only valid for 24 hours, so you need to be sure to log in daily to claim them
• A 50% matching bonus on your 2nd deposit of up to $600. The most you can get from this bonus is $300
• A 25% matching bonus on your 3rd deposit of up to $1200. The most you can get from this bonus is also $300
• The 4th bonus is identical to the 3rd bonus

You’re required to deposit at least $10 to claim each bonus. You’re also required to wager the bonus amount 40 times before being able to withdraw any money from the bonus offer.

Finally, the most you can win from the free spins is $100.

Shooting Star Bonus
The Shooting Star bonus offer consists of 3 bonuses of up to $200 each. To claim these bonuses, you just visit the cashier, make your deposit, and click on the Lucky Star Bonus option.

The Weekly Bonus Mission
The Weekly Bonus Mission is a weekday promotion that runs Monday through Thursday. The minimum deposit for this bonus is $50. Once you’ve made this deposit, you can claim a bonus on Friday of 25% of your deposit of up to $400. The maximum bonus amount is $100.

The same restrictions and wagering requirements apply to this bonus as apply to the signup bonus.

Lightspeed Mondays
When you make any deposit of $10 or more on Thursday, Friday, Saturday, or Sunday, you get a reward of free slot machine spins in your inbox on Monday. They change the games available and the number of free spins every week.

The same restrictions apply to these bonus spins as apply to the free spins that were part of the welcome bonus.

Customer Service

The customer service at Genesis Casino is better than average, although we’d prefer to see them available 24/7. Our team contacted them with some questions about the variety of games they have available, and the customer service agent, while polite, wasn’t especially helpful. That was a disappointment.

You can contact the customer service team there with all the usual avenues of communication—live chat, phone number, and email. Their response time is excellent. You don’t have to worry about waiting 2 or 3 days for a response. Every inquiry we made was answered promptly, so we were impressed with that aspect of their customer service department.

What Have We Learned Today?

Genesis Casino is an above-average casino option for people living in countries where the property accepts customers. We’re especially impressed with their large selection of games and generous bonus offers.

If you like live dealer games, Genesis really shines. But slots players can also look forward to over 1000 different games to choose from.

If you’re a casino player primarily, rather than a poker player or a sports bettor, Genesis Casino has a lot to offer—especially in the form of free money and free spins on your first deposits.

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Things to Be Aware Of

• If you’re from the Netherlands, you’ll have a limited number of games to choose from. The software providers that Genesis uses to power their games have restrictions for players from the Netherlands. The only exception is Net Entertainment. If you’re Dutch and plan to sign up to play at Genesis Casino, be aware that you won’t have the same variety of games as customers elsewhere in the world.
• Genesis Casino does not offer the ability to limit your playing from within their software. In many modern casinos, you can put self-imposed limits on your play. This is available through Genesis, too, but only if you contact their customer service department. If you need help managing your impulse control issues, this is something to be wary of.
• The live chat customer service is neat, but it’s not available 24/7. We don’t hold that against the fine folks at Genesis Casino, but it’s helpful to know that this is the case before signing up there. If you have customer service issues during off hours, you’ll probably have to send an email and await a response.

FAQ

Q. Who Owns Genesis Casino?
A. Genesis Casino seems to be a privately-owned company. Directory listings include no information about parent companies. The formal name of the company is Genesis Global Limited.

The group also owns the following casinos: Casino Cruise, Sloty Casino, Spirit Casino, and VegasHero.

Q. Where Is Genesis Casino Located?
A. Genesis Global Limited has gambling licenses in both Malta and the United Kingdom. Their office is located in Malta.

Q. Are the Games at Genesis Casino Rigged?
A. In a sense, all casino games are rigged in the respect that the payouts are lower than the odds of winning. But that’s not what people mean they ask if Genesis Casino is rigged.

What they want to know is if the random number generator works randomly or if it can be programmed to stop paying out to someone who’s already earned a certain amount of money.

We’re confident that Genesis Casino’s random number generator works fine. When you play blackjack, craps, or roulette at Genesis Casino, you’ll have the same odds and probability in effect at the most scrupulous of land casinos.

Q. How Can I Win Money at Genesis Casino?
A. There’s no guaranteed way to win money at Genesis Casino. It’s an online casino. The odds are stacked against you because of the nature of casino games in general.

But you could always get lucky. Your best chance of winning is to play for high stakes, set a win goal, and quit while you’re ahead. The longer you play (and the lower the stakes you play for), the more likely it becomes that your actual results will start to resemble the mathematically-expected results.

Q. Is Genesis Casino Trustworthy?
A. Yes, Genesis Casino is trustworthy and legitimate. You can count on them to offer you fair games and fast payouts. Their customer service is responsive, too. You don’t have to worry about getting ripped off by Genesis Casino.